Archive for Business Advice

How Good Are Your Customer Service Skills? Quick Quiz

As I drove through town the other day I saw a sad sight. It was yet another business shut down. I hate to see that because I want to see business people thrive.

I love it when small town business owners succeed and I’m saddened when I see them fail. This business in particular was one I wasn’t surprised to see shut down. Why? As a customer I saw a very big mistake being made every single time I walked through the door and pulled out my wallet: They were not providing good customer service.

Every time I walked in to buy a coffee the reaction was as if I were Read More→

What Are Your Goals for 2012?

Let’s here it – What are you planning for 2012?

Are you going to start your first business? Do you want to make $1000 per month? Are you working to quit your job? Do you want to hit your first $5000 month?

C’mon and tell me – don’t let me hear crickets on this post! Ok? ;)

Since we’re sharing I’ll tell you that this year, like every year, I didn’t make any ‘New Years Resolutions’ – don’t Read More→

What If Your Business Doesn’t Make Enough Money?

When I happily quit my job in 2007 I was blissfully unaware of how much of a roller coaster ride running your own business can be. One minute you’re up, the next your down. One month it’s feast, the next it’s famine.

It’s not the same thing as a steady paycheck you can rely on, not at all.

I recently asked my coach, Nicole Dean, if it ever levels out and if the roller coaster ride ever stops. Read More→

The Secret Stress of a Virtual Assistant

You may or may not know this, but I used to be a full time virtual assistant.

I started in 2006 and in 2007 I quit my job to work as a full-time virtual assistant from home. I was so excited and thrilled to finally be working from home and free of a ‘JOB’! At the time that I quit I knew nothing of the secret stress of virtual assistance that affects almost all VAs (but you’ll probably not hear them talk about it). I also didn’t realize I would be 10x more stressed in my home business than I ever was at that dreaded JOB.

It’s what I would call client burn-out.

When you start a VA business you’re so excited about getting all the clients you can handle and taking on the world with your mad skillz. Read More→

Learning How to Write a Productive To-Do List

Whenever I talk to a friend or new person about running my own business out of my home the reply is most often something about how they just couldn’t do the same because the wouldn’t be productive.

Well let me tell you, I suck at to-do lists, weekly planning, schedules or anything to help me run my business productively. Really, I do. Yet, I’m on track to double my income again this year (did it last year).

That’s not to say I’m not working on learning how to write a productive to-do list that gets me organized and in total control of my business.

So, when I saw Nicole Dean’s post and challenge over on her blog it was just the push I needed to invest the time to create a plan to organize my tasks, for real.

Nicole challenged her readers to post their to-do lists for the day and that’s just what I intend to do today.

First, see that picture over there to the right? That’s what I did after reading Nicole’s post. I decided to Read More→

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