As I drove through town the other day I saw a sad sight. It was yet another business shut down. I hate to see that because I want to see business people thrive.
I love it when small town business owners succeed and I’m saddened when I see them fail. This business in particular was one I wasn’t surprised to see shut down. Why? As a customer I saw a very big mistake being made every single time I walked through the door and pulled out my wallet: They were not providing good customer service.
Every time I walked in to buy a coffee the reaction was as if I were Read More→









Well let me tell you, I suck at to-do lists, weekly planning, schedules or anything to help me run my business productively. Really, I do. Yet, I’m on track to double my income again this year (did it last year).

